Your Network Name (SSID) and password are located on a sticker underneath your modem.

If you cannot locate the sticker, your SSID and password will be in your welcome guide or starter pack. You can also connect your computer directly to the modem with an Ethernet (RJ45) cable to access the modem settings and get your SSID and password from there.

To do this follow the steps below associated with your modem type:

Virgin Media Hub

For your Virgin Media Hub, please follow the steps below:

1.  Type: 192.168.0.1 in your browser window(address bar) to open up the modem log in page. This can be done when connected to your Hub over WiFi or via an etherenet cable.

2. Once the login window opens, type in your settings password and click on 'Continue'. You will find your settings password on the sticker at the bottom of your modem.

3. Then click on the 'Configure your WiFi network' button, where you will see your current SSID (Network name) and password. You can also change your SSID and password from here.

Cisco 3925

1.     Type 192.168.1.1 in the address bar of the browser (E.g. Internet Explorer, Google Chrome, Mozilla Firefox) to logon to the modem page.

2.     Leave both the username and password fields blank

3.     Click on Setup tab at the top, here you will find the SSID(Network Name) and Password(Pre-Shared Key) . You can also change these settings here.

4.     Click on Save Settings after changing SSID and/or Password for new settings to be applied.

ThomsonTWG870

1. Type 192.168.0.1 in the address bar of the browser (E.g.: Internet Explorer, Google Chrome, Mozilla Firefox) to logon to the modem page.

2. Leave the username as blank and enter the password as admin and click ok.

3. Click on the Wireless tab at the top.

4. Then Click on Primary Network tab on the left, here you will see the SSID (Network Name) and the Password (WPA Pre-Shared Key)

Technicolor TC7200

1. Type 192.168.0.1 in the address bar of the browser (E.g. Internet Explorer, Google Chrome, Mozilla Firefox) to logon to the modem page.
2. Enter both the username and password as admin and click login.

3. Click on the Wireless tab at the top.

4. Click on Radio tab on the left, here you will see the SSID(Network name), You can also change the SSID here, click on Save after making any changes.

5. Click on Security tab on the left to view the Password (Passphrase), you can also change the SSID here, click on Save after making any changes.